Shipping & Handling
All orders ship from the Washington, United States. I use USPS (United States Postal Service) for shipping my products. At this time I offer standard and expedited shipping. I have a processing time of 1-3 days at this time. I try my best to prioritize priority mail orders to reduce my processing time and get those packages out sooner, but there is no guarantee.
INTERNATIONAL SHIPPING LIMITATIONS
There are certain countries I am unable to ship to through my website. This list was last updated 7/26/2022.
- United Kingdom - Order via my Etsy shop
- Due to additional requirements for UK VAT collection, the burden of handling VAT collection for this website has become too much for me to handle at this time as an individual. You can still purchase through my Etsy shop. Etsy handles all VAT collection, remittance, and data management on my behalf.
- New Zealand - Order via my Etsy shop
- As of 7/1/2022, there are limitations on packages sent to New Zealand. They are currently not accepting USPS international shipments. They are allowing packages via other shipping carriers. My Etsy shop has these shipping options available.
The amount of time it takes me to prepare your order from the time it is placed is approximately 1-3 days. I typically drop off orders 2 times a week, so please be aware that the amount of time it takes to receive your package is slightly longer than the published USPS estimations. **During the holidays, I am dropping off packages every 1-2 days!**
FREE SHIPPING PROMOTION
Shipping is not included in the price of my products. However, for domestic orders over $35, free shipping will be applied at checkout. Due to the high costs of international shipping, I unfortunately cannot afford to offer a free shipping promotion to international customers at this time.
Tracking is included for all domestic orders. You will receive an email with tracking number when your package is sent. For international orders, tracking is limited. The tracking number you will receive will update while within the United States. After leaving the United states, the tracking will typically not update until the package arrives at it’s destination.
Domestic orders: Transit time of 3 to 8 days typically with USPS First Class Mail. No guarantee of delivery within this time frame. Priority mail transit times are approximately 1-3 days depending on the destination in the US. These shipping times do not account for my processing time of 1-3.
International orders: Transit time of 2 to 8 weeks (typically).
CUSTOMS AND IMPORT TAXES
Please be aware of any customs and import taxes/VAT for your country! Custom fees are not included with purchase and must be paid by the recipient where applicable. I am not responsible for delays due to customs. If an item is returned to me due to inability of recipient to pay any customs and import taxes, the cost of the items will be refunded, but I cannot refund the cost of the initial shipping.
Domestic orders: If a package is returned to me within the US, I will contact you as soon as I receive the package. If I do not hear from you within the week, your order will be refunded.
International orders: I will contact you prior to re-shipping any packages. I give international customers the option of receiving a full refund or having the items shipped a second time at no cost to you if the package was returned at no fault of the customer.
If you have not received your package in the expected time frame, please contact me via email (firstname.lastname@example.org).